Privacy Policy

IoTSong respects your privacy. When you submit information through the “Contact Us” feature on our website or application, we collect, use, and protect your personal data in accordance with this Privacy Policy.

1. Information We Collect

When you use the “Contact Us” feature, we may collect:

• Name – to address you personally.
• Phone Number – to communicate via SMS or phone call.
• Email Address – to reply to your inquiry or send service-related information.
• Other information you voluntarily provide – any content included in your message.

2. Purpose of Use

We use the collected information solely for:

• Responding to your questions, requests, or feedback;
• Informing you about IoTSong’s services, including opportunities to turn empty space into passive income;
• Improving our customer service;
• Complying with legal or regulatory obligations.

3. Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your explicit consent;
• When necessary to complete a service (e.g., using a third-party email platform) and such third party agrees to protect your information;
• As required by law, court order, or government request.

4. Data Storage and Security

Your information is stored on secured servers and protected by reasonable physical, technical, and administrative measures against unauthorized access, disclosure, or loss. We retain your information only as long as necessary to fulfill the purposes described in this policy.

5. Your Rights

Depending on applicable law (e.g., China’s Personal Information Protection Law or the EU GDPR), you may have the right to:

• Access, correct, or delete your personal information;
• Restrict or object to our processing of your information;
• Withdraw consent (without affecting processing based on consent before withdrawal);
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at info@iotsong.com.

6. Children’s Privacy

We do not knowingly collect personal information from children under 14 (or the equivalent age in your jurisdiction). If you are a minor, please do not use the “Contact Us” feature without parental consent.

7. Changes to This Privacy Policy

We may update this policy from time to time. Material changes will be notified via website notice or email. Your continued use of the “Contact Us” feature constitutes acceptance of the updated policy.

8. Contact Us

For any questions about this Privacy Policy:
IoTSong Data Protection Office
Email: info@iotsong.com